FAQ

▼ DO WE SHIP WORLDWIDE?
We ship our products worldwide with DHL, UPS and FEDEX. All orders are dispatched on the same day if ordered before 3pm CET from the United States. Orders placed over the weekend are dispatched on Mondays. All orders can be tracked from dispatch to delivery. Click here to find out your shipping costs.
WHAT FORMS OF PAYMENT DO WE ACCEPT?
We accept Paypal plus we securely process Visa, Mastercard, American Express over our payment partners Stripe and Shopify.

WHAT ARE SUPERFOODS?
Superfoods are fruits, vegetables, seeds, grasses, seaweeds or leaves that are extremely high in vitamins, minerals, antioxidants, enzymes and healthy fats – these nutrients are all essential for your health and well-being! Each of our blends consists of powerful superfoods specifically designed to improve your well-being. From the Forever Beautiful to the Super Green Mix, there is a perfect mix for everybody!
WHICH SUPERFOOD MIX IS RIGHT FOR ME?

Each superfood mix has a unique combination of powerful ingredients that will nourish and revitalize your body. Super Green to get your daily dose of greens, Forever Beautiful to benefit from the antioxidants of exotic berries, Energy Bomb and Power Matcha for a healthy dose of caffeine, Chocolate Lover to make delicious treats, Muscle Power and Skinny Protein for an extra boost of plant protein. Check out all the product pages for more detailed information, or click here to take our quiz to find out which mix is perfect for you. You can also always email happy@yoursuper.com or send us a message on social media if you have more questions.

ARE YOUR SUPERFOODS PRODUCTS CERTIFIED ORGANIC?

All 7 superfood mixes are organic certified. This means that our products comply with all the rules stated in the European law for organic food and that they are controlled on a yearly basis. Additionally, we make sure to only source the highest quality organic superfoods from around the world.

All 7 superfood mixes are vegan including the Muscle Power and Skinny Protein Mixes. In addition, all our mixes are certified organic, natural and do not contain gluten, dairy, soy, artificial colors, GMO or additives.

◄ WHAT MAKES OUR SUPERFOODS DIFFERENT?

High Quality & Simplicity: We source the highest quality superfoods in an organic and sustainable way. Wherever possible we source regionally and fair-trade. Our amazing wheat grass and barley grass come from Germany, blueberries from Finland, the healthiest spirulina from France. Each mix contains only 5-6 clean, natural ingredients and nothing else. All our mixes are certified organic, vegan, gluten free, GMO free, free from additives and preservatives. 

Health & Happiness: We believe that good nutrition should be available for everybody. Our products make it easy and delicious to benefit from the best of what nature has to offer. We hope to inspire you and many others to start eating and living a healthier life. Additionally, we donate 1 packet of live-saving food for every can of Your Superfoods sold to children suffering from severe acute malnutrition. 

HOW DO I USE THE SUPERFOOD MIXES?
You can easily integrate our mixes into your everyday life. Use it for smoothies, juices, oatmeal, yoghurt, homemade snacks, salads and dips or whatever you like.
DO I NEED A HIGH SPEED BLENDER TO USE SUPERFOODS?

No, you can also stir Your Superfoods Mixes simply in your yoghurt, oatmeal, pancakes or just a glass of water. Additionally, it is also possible to make smoothies with a hand blender if you don’t own a blender yet. Check out our blog for some recipe inspiration!

HOW DO I STORE THE SUPERFOOD MIXES?
Your Superfoods Mixes should by stored in a cool, dry place. A shelf that is not exposed to direct sunlight, heat, or moisture is a great place to store the blends. Your Superfoods mixes have a shelf life of 2 months to 1 year. 
DO ANY OF THE PRODUCTS CONTAIN CAFFEINE?

Your Superfoods mixes contain absolutely no additives or fillers. The Energy Bomb and Power Matcha contain natural caffeine coming from guarana and matcha respectively. The caffeine is released over a period of 6-8 hours as it comes in its natural form.* Most of our customers report feeling a refreshing boost in energy levels without the jitteriness or crash that often comes with the consumption of caffeine or sugar.* Of course, each body is unique, so if you have any concerns about the potential stimulatory effects of the ingredients in our products, we suggest that you start with a lower dose to determine your level of sensitivity. *These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure or prevent any disease.

ARE YOUR SUPERFOODS SAFE FOR PREGNANT AND/OR NURSING MOTHERS?
We recommend exercising caution with the Energy Bomb and Power Matcha mixes, due to the caffeine content. If you normally drink caffeine, then having an Energy Bomb or Power Matcha drink/snack instead of your coffee is fine, but they shouldn't be consumed as well as coffee. Otherwise, all of the mixes are perfectly safe for pregnant and nursing mothers.
ARE YOUR SUPERFOODS SAFE FOR CHILDREN?

Apart from the Energy Bomb and Power Matcha mixes, which contain caffeine, all the mixes are completely safe for children. We can recommend the Chocolate Lover mix for obvious reasons!

HOW DOES THE SUBSCRIPTION WORK?

You can buy the products as an individual purchase or sign-up to our subscription service to have Your Superfoods delivered to your door automatically every 30 days - and for a 15% discount price! Simply select the subscription option as you add the product to your cart and complete the check out. You can cancel the subscription any time after 30 days (2 orders) by contacting us at info@yoursuper.com.

HOW CAN I FIND OUT ABOUT SALES, SPECIAL OFFERS AND DISCOUNTS?

We love making it as easy and attainable as possible to incorporate Superfoods into your daily routine. That's why we run promotions, sales and discounts as often as we can. To stay up to date on any specials or discounts that are currently being offered, be sure to sign up for our newsletters at the bottom of the Your Superfoods homepage and follow ‘yoursuperfoods’ on Twitter, Facebook, Instagram, Snapchat and Pinterest.

◄ HOW DO YOU GIVE BACK?
It is our mission to make this world a healthier & happier place. We decided to redefine the term superfoods. To make the entire world benefit of our products, we donate 1 packet of live-saving food for every box of Your Superfoods sold to children suffering from severe acute malnutrition, through our partnership with Action Against Hunger. This makes our superfoods even more super! Read more here.
◄ WHO STARTED YOUR SUPERFOODS?

Your Superfoods was founded by us, Michael and Kristel, two health-food lovers who are passionate about the power of superfoods. Coming from a professional sports background we quickly understood the effect that natural nutrition has our bodies and after discovering the benefits of superfoods ourselves, we wanted to make healthy eating easier for everyone! We decided to give up our expected corporate careers to follow our passion and started Your Superfoods. Read more here.

◄ WHERE CAN I PURCHASE THE YOUR SUPERFOODS MIXES? 

The Your Superfoods Mixes are available for purchase online and in a selection of retail locations. Please get in touch with us at happy@yoursuper.com to find out where your nearest retail location is.

◄ WHO DO I CONTACT IF I WOULD LIKE TO RESELL YOUR SUPERFOODS MIXES?

Please contact our sales manager at michael@yoursuper.com to inquire about wholesale rates.

◄ WHO DO I CONTACT IF I WANT TO BE A BRAND AMBASSADOR? 

Your Superfoods Ambassadors receive a discount on the Superfood Mixes in exchange for weekly posts on Facebook, Instagram, Youtube, and Snapchat and monthly blog posts that feature or mention our products. If you are interested in becoming a Your Superfoods Brand Ambassador, please sign up here.

◄ WHO DO I CONTACT IF MY RECEIVED PACKAGE WAS DAMAGED? 

It is our policy to replace any damaged packages. If you receive a package with a product that has been damaged during shipping, please contact us at happy@yoursuper.com within one week after receiving your package to receive a refund for your order.

◄ WHAT IS THE YOUR SUPERFOODS RETURN POLICY? 

We offer a 30-day satisfaction guarantee. If you are unhappy with your mixes during that time and require a refund, simply send the mixes back to us with a note and we will process the refund as soon as we have received the products. Please note: we do not accept returns if the full mix has been used. Contact us at happy@yoursuper.com if you have any questions.

 

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