Your Super Questions Answered

FAQ

GENERAL

WHY WAS YOUR SUPER STARTED?

WHAT ARE SUPERFOODS?

WHY DO I NEED SUPERFOODS?

WHAT MAKES YOUR SUPER DIFFERENT?

WHY ARE THE INGREDIENTS SOURCED THROUGH A 100% TRANSPARENT SUPPLY CHAIN?

WHAT ARE VEGAN/PLANT-BASED PROTEINS?

WHAT BENEFITS HAVE OTHER CUSTOMERS EXPERIENCED?

WILL I LOSE WEIGHT?

HOW DO YOU GIVE BACK?

WHAT IS THE YOUR SUPER FACEBOOK GROUP?

ABOUT YOUR SUPER MIXES

WHICH YOUR SUPER MIX IS RIGHT FOR ME?

HOW ARE THE MIXES FORMULATED?

HOW ARE THE POWDERS MADE?

WHAT IS YOUR MOST POPULAR PRODUCT?

ARE THE MIXES ORGANIC?

ARE THEY NON-GMO/PLANT-BASED/KETO/PALEO/FODMAP/KOSHER?

ARE THE MIXES PROCESSED IN A PEANUT/TREE NUT/GLUTEN/CORN/SOY FREE FACILITY?

HOW ARE YOUR MIXES WITH WHEATGRASS AND BARLEY GRASS GLUTEN FREE?

WHAT ARE THE NUTRITIONAL VALUES OF THE MIXES?

DO THE MIXES CONTAIN CAFFEINE?

DO THEY CONTAIN ARTIFICIAL SWEETENERS, FLAVORS, COLORS, PRESERVATIVES, OR ADDITIVES?

DO YOU CONDUCT HEAVY METAL/PESTICIDE/MICROBIOLOGY TESTING??

ARE YOUR MIXES SAFE FOR PREGNANT AND NURSING MOTHERS?

ARE YOUR SUPER MIXES SAFE FOR CHILDREN?

HOW MUCH SHOULD KIDS USE?

WHAT DO THE MIXES TASTE LIKE?

ARE THE MIXES SAFE IF I HAVE A MEDICAL CONDITION?

ARE THE CANS OF YOUR SUPER MIXES FULL?

DO YOU OFFER SAMPLES?

USING THE MIXES

HOW DO I USE THE MIXES?

HOW MUCH OF THE YOUR SUPER MIXES SHOULD I USE?

CAN I HAVE MORE/FEWER PORTIONS?

HOW DOES THE YOUR SUPER DETOX WORK?

WHAT SHOULD I DO AFTER THE DETOX?

IS IT OK TO COMBINE DIFFERENT MIXES TOGETHER?

HOW DO I STORE THE MIXES?

WHAT IS THE SHELF LIFE OF THE MIXES?

DO I NEED A HIGH-SPEED BLENDER TO USE THE MIXES?

DO YOU HAVE ANY RECIPES?

WILL THE MIXES LOSE NUTRITIONAL VALUE IF I HEAT THEM UP?

PLACING AN ORDER

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

CAN I CHANGE MY ORDER ONCE IT HAS BEEN PLACED?

HOW DO I CREATE AN ACCOUNT?

HOW DO I EARN YOUR SUPER POINTS?

HOW DOES THE SUBSCRIPTION/MEMBERSHIP WORK?

HOW DO I APPLY A YOUR SUPER POINTS REWARD TO MY ONE-TIME/SUBSCRIPTION ORDER?

CAN I REDEEM MULTIPLE CODES AT ONCE?

HOW DOES YOUR REFER-A-FRIEND PROGRAMME WORK?

WHERE CAN I FIND THE E-BOOKS THAT COME WITH MY YOUR SUPER BUNDLE?

SHIPPING

DO YOU SHIP WORLDWIDE?

DO YOU OFFER FREE SHIPPING?

DO I NEED TO PAY CUSTOMS FEES?

HOW LONG DOES SHIPPING NORMALLY TAKE?

HOW DOES EXPRESS SHIPPING WORK?

WHO DO I CONTACT IF MY PRODUCT WAS DAMAGED?

WHAT IS THE YOUR SUPER RETURNS POLICY?

WHAT IS THE RETURNS POLICY FOR THE YOUR SUPER MEMBERSHIP?

MORE QUESTIONS? FEEDBACK?

SALES & COLLABORATIONS

DO YOU SELL PRODUCTS WHOLESALE?

I'M A RETAILER, HEALTH PRACTITIONER OR GYM OWNER. HOW CAN I SELL YOUR SUPER?

HOW CAN I BECOME A BRAND AMBASSADOR?

I'M INTERESTED IN PARTNERING UP WITH YOUR SUPER. WHO SHOULD I CONTACT?

WHO DO I CONTACT FOR PRESS ENQUIRIES?

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